Toronto · Working worldwide

Design for how your business looks, and how it runs.

We design what your customers see — the brand, the films, the website — and the system behind it, so every enquiry is answered, booked and followed up.

The Unionville — the home page of the website, in a browser window Client project The website of The Unionville, a condominium development. 2024Live site

The team

Why work with us

We’re a small team, and you work with us directly. Nothing gets lost between what you ask for and what gets made.

Good to look at. Easy to trust.

About us
  • Designer-led from day one
  • Clear, simple design, made to last
  • A fixed price before work starts
  • What we make is yours to keep

A free first call

4

Kinds of work from one team: branding, video, websites and systems.

2

People on the team: Aiven leads design, with seven years in the field; Amber leads marketing, from a background in luxury retail.

English and Mandarin

Toronto, working worldwide

1

Business day to get a reply to your enquiry.

Tools we work with

  • OpenAI
  • Claude Code
  • Google
  • Higgsfield
  • Meta
  • Gemini
  • HeyGen
  • NVIDIA
  • Perplexity
  • Seedance
  • Apple
  • Shopify
  • Framer
  • Cloudflare
  • GitHub

What we do

Four kinds of work

Open one to see what it covers.

One look, wherever your business shows up.

We start from what the business is and who it serves, then draw the identity and everything that has to carry it.

What it covers

  • Logo and visual identity
  • Brand guidelines
  • Packaging, print and signage
  • Social post templates
Learn more
001

Show what you do, in a way people remember.

Each film is planned around one thing you want people to remember.

What it covers

  • Brand film
  • Short videos for social
  • Script, voice-over and captions
  • Formats for each platform
Learn more
002

Answer the questions customers ask before they call.

Clear and fast, with the next step — call, book, enquire — always within reach.

What it covers

  • Structure and copy
  • Design and build
  • Enquiry form and booking link
  • Basic search setup
Learn more
003

What happens after someone gets in touch.

Reply, booking, follow-up and records, designed as one flow so nothing depends on someone remembering.

What it covers

  • Enquiry and booking flow
  • Replies drafted for your approval
  • Reminders and follow-ups
  • Orders, stock and customer records
Learn more
004

Process

How a project runs

Four steps, in plain language.

001

Talk

A call about how your business runs and where the time goes.

What this includes

  • Free
  • 30 minutes
  • No obligation
Book this call
002

Plan

We write down what will be made, by when, and for how much.

What this includes

  • Written scope
  • Timeline
  • Fixed price
003

Build

We make it, and you see it take shape.

What this includes

  • Delivered in stages
  • Your review before each next stage
004

Launch and support

We hand everything over and show your team how to use it.

What this includes

  • Handover
  • Team walkthrough
  • Support if you want it

The difference

The same business, seen twice

Six things that hold a good business back, and what they look like once they are designed.

Work with us

Before

  • Logo, website and social pages that look like three businesses
  • Packaging, print and signs each made by a different supplier
  • One video, posted once, then nothing
  • A website that looks fine but brings in little work
  • Enquiries that wait hours for a reply
  • Records spread across inboxes, texts and spreadsheets

With Aiven Designs

  • The same business on every page, sign and post
  • Packaging, print and signage from one set of guidelines
  • Films and short videos planned as a series
  • A website that says what you do and what to do next
  • Every enquiry answered and followed up
  • One place for orders and customer records

Costs

How we charge

One fixed price for the project, agreed before work starts.

  • One priceFor the whole project
  • No surprisesChanges are priced first

The project

Fixedper project

One price for everything in the written scope.

  • Set before work starts
  • Covers everything in the scope
  • Stays the same unless the scope changes

Outside the project

Agreed first

Anything beyond the scope is discussed and priced before it happens.

  • Third-party costs listed separately
  • Domains, hosting and subscriptions paid by you, in your own accounts
  • Support after launch, if you want it

Questions

Before you get in touch

A few things you might want to know about working with us.

What can you help my business with?

We offer brand design, new websites, promotional videos, and tools to help manage enquiries, bookings and follow-ups. You can hire us for one service or discuss a project that combines several.

I already have a website. Can you help?

Yes, if you’re looking for a new website to replace it. We design and build new websites rather than edit existing ones. We’ll review your current site and discuss what you want the new website to do before proposing the work.

What if I’m not sure what I need?

You don’t need a detailed brief or technical knowledge to get in touch. Tell us about your business, what you’d like to improve, and any examples you have in mind. We’ll help clarify your priorities and discuss whether our services are a good fit.

How do you price a project?

We quote each project based on the agreed work. Before we begin, you’ll receive a written proposal with the scope and a fixed project price. Hosting, software subscriptions and other third-party costs are listed separately. Any additional work is discussed and priced before it starts.

What should I prepare before contacting you?

A short introduction to your business, your current website or social media links, and what you’d like help with are enough to start. If you have a budget, deadline or design references, include those too. You don’t need to have all your content ready for the first conversation.

What happens after I get in touch?

Amber will discuss your needs with you, and Aiven will review the design and build requirements. If the project is a good fit, we’ll prepare a proposal outlining the work, price and estimated schedule. Work begins once the proposal and project terms are agreed.